Most likely! Visit our store locator to find a Sloggers stockist near you.

If your favourite nursery doesn't stock Sloggers, please let them know you wish that they did!

Yes! A fresh pair of insoles is a great way to make your Sloggers feel brand new again.

View our range of insoles here.

Shipping is FREE for all orders over $100.00 anywhere within Australia. For orders under $100.00 a flat shipping rate of $14.00 applies.

For NZ orders, a flat shipping rate of $15.00 per pair applies. Orders valued at NZ$200, or higher, and shipped to New Zealand may incur GST, customs charges and duties charged by the New Zealand Customs Service once the parcel reaches its destination port and must be paid by the recipient directly to the NZ Customs Service or its authorized service provider. Sloggers Australia is not responsible for and will not reimburse any of these charge and duties.

Customs charges and duties are the responsibility of the Customer and will not be refunded by SLOGGERS. There are limited times when only the duty and GST can be refunded to you by the NZ Customs Service. Please find out more here: https://www.customs.govt.nz/personal/online-shopping/.

Unfortunately, we are unable to ship outside of Australia and New Zealand.

Please note - orders to Norfolk Island may take up to 6 months when delivered using standard ground shipping options.

Keep an eye on your emails, you will get a message from our warehouse as soon as your order is dispatched. Most orders are dispatched within 48 business hours. Please note: we are located in Victoria and our warehouse is closed for Victorian public holidays.

Please contact customer service at orders@sloggers.com.au (outside of business hours or (03) 9817 4000 and we can try to help you out.

Please note, after our warehouse has begun processing the order (usually about 1 hour), we cannot make any changes.

You will receive a tracking number as soon as your order has shipped. You might also recieve an SMS from Australia Post with additional tracking details. If you are having trouble locating your tracking number, please contact us.

Note: Insoles are sent without tracking.

If you ordered Replacement Insoles and shoes in the same order, please note, these will arrive separately. Otherwise, please contact us and we can investigate what happened.

Login to "My Account" by visiting this link or by clicking the button at the top right hand side of the site to check your order status.

Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance at our Customer Service Department.

You have 30 days from the day you receive them to decide that it's "love at first sight", or "this is not going to work out". Return it to us in an unworn condition for a refund.

We are proud of our products and guarantee all of them as advertised.  We will attempt to replace any product deemed defective by the manufacturer or refund you for any defective product provided that:

• The product was purchased from sloggers.com.au*
• The return is pre-arranged with us by filling out our contact form.
• The product is not defective as a result of misuse (determined by the manufacturer)

*If you purchased your shoes at a different retailer, please contact them to help arrange a replacement.

Please contact us and we will be happy to provide a tax invoice.

Your credit card will be charged as soon as you place your order.

Credits usually take 7-10 business days from the time we receive your item(s).